What we do

Project Management

Technical Operations & Planning staff manage IT related projects for the units in Business Affairs, which includes project planning and organization, securing and managing resources, risk mitigation, and facilitating the collaboration of University stakeholders to successfully meet the project's objectives.

Business Analysis

Technical Operations & Planning staff work to understand the business needs within the Division of Business Affairs and assist in the development of business requirements in order to identify technology solutions to meet those needs.

Process Improvement Strategies

Technical Operations & Planning staff work with the various units in Business Affairs to identify, analyze and improve existing organizational processes to meet defined objectives.

Systems Planning and Architecture

Technical Operations & Planning staff plan and design systems based on the requirements of our partners in the division of Business Affairs.

Production Support

Technical Operations & Planning staff provide functional production support to campus end users of supported applications, which includes training, troubleshooting, scheduling jobs, reporting, security administration, managing data imports and exports and configuring applications.